Shipping policy
Shipping & Delivery Time
We ship via USPS or UPS (at your choice) within 3 business days of your order date. Delivery time includes 1-3 business days of handling plus the actual delivery time varies depending on the shipping carrier. Our business hours are Monday to Friday 9am-5pm PST.
We try to do our best to meet customers’ needs by providing a variety of shipping options: USPS Ground Advantage, Priority, and UPS Ground. More expedited shipping is available upon request, please email customer-care@merae.com for shipping quotes. We reserve the right to change the chosen shipping method when there is a difference between shipping quote and actual cost.
For UPS ground, please refer to the chart below for approximate delivery times to your area. We ship from Los Angels, California.
Why are certain products unavailable for purchase in some states?
Certain states have enacted regulations restricting the sale and distribution of products containing PFAS. To comply with applicable state laws, we are unable to sell or ship these products to those states.